Contact Daily Sweepstakes Manager
Need help with tracking your daily sweepstakes? We’re here to help!
Before You Contact Us
Try These First:
- Check our Frequently Asked Questions below for common questions
- For technical issues: refresh your browser, clear cache, or log out and back in
- Be Specific: The more details you provide, the better we can help you
- General Questions: 24-48 hours
- Technical Issues: 12-24 hours
- Bug Reports: 1-3 days
- Your username or account email
- Description of the problem
- What browser you’re using
- Any error messages you see
- Steps you took before the issue occurred
- The specific sweepstakes you’re having trouble with
- What tracking feature you need help with
- Screenshots if helpful
- Detailed description of what you’d like to see
- How it would help your sweepstakes routine
- Any examples from other tools you like
- High support volume periods
- Holidays and weekends
- Complex technical issues requiring investigation
- When we’re implementing major updates or fixes
- Responsive Support: Timely responses to all inquiries (see response times above)
- Personal Service: Direct communication with the platform developer
- Continuous Improvement: Regular updates and features based on user feedback
- Clear Communication: Straightforward, helpful answers to your questions
Ready to reach out? We’re here to help you master your daily sweepstakes routine!
Send Us a Message
Fill out the form below and we’ll get back to you within 24 hours.
Response Times & Support Volume
Typical Response Times:
Priority Support: Logged in users receive priority support with faster response times and expedited assistance.
Please Note: Response times may be longer during high support volume periods, holidays, or weekends. As a single-person operation, we appreciate your patience and will respond to every inquiry as quickly as possible.
For Fastest Service: Monday-Friday submissions typically receive quicker responses.
What to Include in Your Message
To help us assist you quickly and effectively, please include:
For Technical Issues:
For Sweepstakes Questions:
For Feature Requests:
Frequently Asked Questions
How quickly will I receive a response?
Response times vary by inquiry type (see above), but we aim to respond within 24-48 hours for most requests. During high support volume periods or holidays, responses may take longer. As a single-person operation, we appreciate your patience.
What’s the best way to contact support?
Use the contact form above for the fastest response. This ensures your message reaches us directly and helps us track and respond to your inquiry efficiently.
Do you offer phone support?
Currently, we only offer support through our contact form to keep costs low and service affordable. This method allows us to provide detailed, documented responses and maintain a record of solutions for future reference.
Can you help me find new sweepstakes to enter?
We focus on helping you track and manage the sweepstakes you already know about. While we don’t provide lists of new sweepstakes, our tools make it easy to organize and track your favorites effectively.
Will using your tools guarantee I’ll win more sweepstakes?
While we can’t guarantee wins (that’s up to luck!), our tools help ensure you never miss daily entries, which can improve your overall chances by increasing your total number of entries and maintaining consistent participation.
What if I find a bug or have an idea for improvement?
We love hearing from users! Use the contact form above and specify whether you’re reporting a bug or suggesting a feature. User feedback is invaluable and helps us make the platform better for everyone.
Why might my response be delayed?
Response delays can occur during:
We always respond to every inquiry – patience is appreciated!
Our Commitment to You
As a fellow sweepstakes enthusiast, I understand how important reliable tracking tools are for your daily entries. While Daily Sweepstakes Manager is a small operation, we’re committed to: